Policy - Gaspri Atelier

Welcome

Gaspri Atelier would like to welcome you to our shop where old traditions are redefined with new people. Our goal was to continue the traditional handcraft design of jewelry as one of the most ancient arts of the world. In our work we tend to add different newer motifs that complement filigree jewelry.

Payments

PayPal and credit cards
You have 2 business days to complete the payment.

Shipping

Jewelry will be sent in gift bag, in a padded envelope or box.
The item will be delivered by registered mail with a tracking number. Please note that the tracking number might not work everywhere.
Orders are shipped within three business days after receiving your cleared payment. You will be notified as soon as the item is shipped.
The delivery time is 3-5 business days for US and 10-20 business days outside of United States, depending on your location.
The shipping costs are paid by the buyer.
Please note that the buyer is solely responsible for any customs duties or charges payable in the buyer’s country.
Please contact us if you have not received your order.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

If you are not satisfied with the item you purchased, you can return it within 7 days upon receipt of the order.
The item must be in the original condition and packaging. The item return shipping costs and any charges that might arise shall be paid by the buyer. We will issue a refund upon receipt of the returned item.
We want you to be fully satisfied with the item you purchased; if you have any question, please feel free to contact us.

Additional

We are located in Montclair NJ, however the jewelry we make is traditional Mediterranean filigree jewelry.
We can be contacted at GaspriAtelier@gmail.com or Kas@gaspriatelier.com

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